Terms of service

1. Introduction

Welcome to Maureen Bandari. By accessing or using our website and purchasing our products or courses, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase or using our services.

These Terms and Conditions govern your use of our website and the purchase of business courses (digital products) and physical products sold through our platform. If you do not agree with any part of these terms, please do not use our website.

2. About Us

Maureen Bandari is a business education and products brand based in Kenya, offering online courses, coaching resources, and physical products designed to help women build and grow successful businesses.

For any queries, you may contact us at: [Insert Email Address] | [Insert Phone Number]

3. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or have parental/guardian consent.
• You are legally capable of entering into a binding contract.
• You will provide accurate and complete information when registering or making a purchase.

4. Digital Products — Business Courses

4.1 Access

Upon successful payment, you will receive access to your purchased course(s). Access details will be sent to the email address provided at checkout. Maureen Bandari reserves the right to revoke access in the event of a breach of these Terms.

4.2 Intellectual Property

All course content — including videos, PDFs, workbooks, and materials — is the intellectual property of Maureen Bandari and is protected under Kenyan and international copyright law. You may not:

• Share, resell, or redistribute course content without written permission.
• Copy or reproduce any materials for commercial use.
• Use course content to create competing products or services.

4.3 No Refunds on Digital Products

Due to the digital nature of our courses, all sales are final. No refunds will be issued once access has been granted. We encourage you to review the course description carefully before purchasing. If you experience technical issues preventing access, please contact us within 7 days of purchase.

5. Physical Products

5.1 Orders

All orders are subject to availability. We reserve the right to cancel or limit any order. You will be notified promptly if your order cannot be fulfilled.

5.2 Pricing

All prices are listed in Kenyan Shillings (KES) unless otherwise stated. Prices are subject to change without notice. The price applicable to your order is the price displayed at the time of checkout.

5.3 Delivery

We deliver within Kenya. Delivery timelines and fees will be communicated at checkout. Maureen Bandari is not responsible for delays caused by third-party courier services or circumstances beyond our control.

5.4 Returns and Refunds

Physical products may be returned within 7 days of delivery if:

• The item is damaged or defective upon arrival.
• You received the wrong item.

To initiate a return, contact us at [Insert Email] with your order number and photos of the item. Items must be unused and in their original packaging. We do not accept returns for a change of mind.

6. Payments

We accept payments via M-Pesa, card payments, and other methods displayed at checkout. All payments must be completed before access to digital products is granted or physical products are dispatched. We use secure payment processing and do not store your payment details.

7. User Conduct

By using our website, you agree not to:

• Use the website for any unlawful purpose.
• Post or transmit harmful, offensive, or misleading content.
• Attempt to gain unauthorised access to any part of our website or systems.
• Engage in any activity that disrupts or interferes with the website's functionality.

8. Privacy and Data Protection

We are committed to protecting your personal data in accordance with the Kenya Data Protection Act, 2019. By using our website, you consent to the collection and use of your personal information as outlined in our Privacy Policy, available on our website.

We will never sell or share your personal information with third parties for marketing purposes without your consent.

9. Disclaimer of Warranties

Our courses and products are provided for educational and informational purposes. While we strive to deliver high-quality content and products, Maureen Bandari does not guarantee specific business outcomes or results. Individual results will vary based on effort, experience, and market conditions.

Our website and services are provided on an "as is" basis, without warranties of any kind, either express or implied.

10. Limitation of Liability

To the fullest extent permitted by Kenyan law, Maureen Bandari shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website, courses, or products. Our total liability shall not exceed the amount paid by you for the relevant product or service.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

12. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Maureen Bandari. Email us at maurecreative@gmail.com